Delivery Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in United Kingdom. Any shipments outside of United Kingdom are not available at this time.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Delivery services that we use:

In the cases of high value items such as mobile phones or other high value goods, we may use services such as FedEx or DPD for delivery.

Unless there are exceptional circumstances, we make every effort to fulfil your order within 1–2 business days of the date of your order. Business days mean Monday to Friday.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website and we will pass these on to our delivery service provider. However, we cannot guarantee that the delivery service providers will follow these instructions.

5. Shipping Costs

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at:

7. Questions

If you have any questions about the delivery and shipment of your order, please contact us at: